Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in Hong Kong.

Local Courier via SF express
Free shipping for any net order of HKD 500 or above. 
- For any order below HKD500, we will charge HKD45 for shipping fee. 

* The shipping fee only covers the first successful delivery, if any event the parcel was returned to Papillon Tree International, the customer is responsible for the second time shipping fee charged by SF Express.

For other locations outside Hong Kong, please contact us on